Norsha Limited Warranty

This Limited Warranty applies to Norsha-branded products purchased from norsha.store or authorized retailers and distributors. Norsha guarantees that its products are free from material and workmanship defects under normal use and in accordance with Norsha’s published guidelines.

By using a Norsha product, you agree to the terms of this Limited Warranty. If you experience any warranty-related issues, please contact us via email or phone.

Warranty Coverage

1-Year Warranty

quality-related defects on products purchased directly from Norsha’s official website are covered under a 1-year warranty from the original date of purchase.

Warranty Territory

only to products purchased within the country of the original purchase.

becomes void if the product is taken outside of the purchase country or shipped internationally.

Replacements & Refunds

quality-related warranty claims, defective products will be replaced with a factory-refurbished model of equal value, if available. Otherwise, a new item will be sent.

unavailable or preferred, Norsha may offer a refund.

retain the same warranty period as the original defective product.

fully refunded, the warranty is voided.

Warranty Process

To process a warranty claim, customers must provide the following:

Incorrect Returns

becomes void if the wrong item is returned or if the defective item is not returned.

Warranty Claim Expiration

of opening a warranty case.

cannot be processed for items that have exceeded their original warranty period or the 30-day claim request period, whichever is longer.

Shipping Costs

The buyer is responsible for shipping costs in the following situations:

taken outside the original country of purchase.

made by the buyer.

working condition by Norsha’s quality control team.

international shipping.

unauthorized returns (outside the approved warranty process).

Items Not Covered Under Norsha’s Limited Warranty

without sufficient proof of purchase.

products.

beyond the warranty period.

after the 30-day money-back return period.

.

.

, such as:

unauthorized resellers.

Shipping Responsibility

prepaid shipping label provided by Norsha, we take full responsibility for any damage or loss in transit.

Unauthorized Products

Norsha is not responsible for malfunctions or damages caused by unauthorized products.

are items purchased from resellers not authorized by Norsha.

authenticity and warranty coverage, purchase only from Norsha’s official sales channels or authorized distributors.

Warranty Claim Requirements

To initiate a warranty claim, the current owner must provide:

✅ Proof of purchase from Norsha’s official website or an authorized source

✅ The defective item’s serial number

✅ Visible proof of the defect

✅ The item may need to be returned for inspection

Warranties on replacements are voided if:

wrong item is returned

defective item is not returned

For assistance with warranty claims, contact Norsha Customer Support via email or phone—we’re happy to help!